Part I of our discussion on relationship-based business explained the benefits of nurturing a personal connection with key buyers or sellers. While suppliers and distributors of wood products have long embraced this style of workplace courtship, the industry is graying and times are changing.
I received a call from a client two weeks ago who was struggling with a tricky personnel issue on the topic of drug testing.Bob, who owns a company in Vermont and has a policy of mandatory drug testing for all new hires, wanted to hire a new shift manager for his small manufacturing plant. The probl
In business, there are a couple of ways to handle interactions with customers and partners. One option is the transactional approach, which gets the job done but is something of a one-way street. It might involve calling a general corporate number to speak with whichever random individual answers...
Over the past six months, since the start of the Trump Administration, I have delivered perhaps a half-dozen presentations on what workplace regulations and changes employers can expect from the new President. My sessions always had to begin with a disclaimer – we really don’t know what to expect
Social media has emerged as an increasingly important part of people’s lives, and prudent companies are finding ways to integrate it into lead nurturing and relationship-building.Consider our experience at Everwood Treatment Company, a family-owned business based in Spanish Fort, Ala.