The Power of Positive Feedback
A couple of months ago, I got a call from a client who was clearly frustrated. Over the previous year he had restructured his customer service team, he had put in place a new reporting structure, he had rolled out a new set of performance goals, and he implemented a n
It’s no secret the wood industry is graying and that companies are anxious to fill the shoes of seasoned pros who reach retirement age. As a member of the newest wave to enter the workforce—Generation Z—and the youngest employee in my office, I’m just getting my feet wet in this business. But one ye
It has been said many times, by many people who swear allegiance to the lumber business, that “sawdust gets in your blood.” Translation: once you fall in love with this industry, it’s going to become a long-term affair! That’s even more true, from my perspective, when you’ve been exposed to it at an
If you’ve hired employees and/or lost employees to competitors during the past year, you know the challenges of the current labor market, and hopefully have taken some proactive steps to address those issues. But for those employers attempting to hire – and keep – entry level employees, the challeng
We’ve been talking this year about the different, sometimes convoluted, routes that bring people into the world of wholesale lumber. A consistent theme is emerging, which suggests that once you do find your way in, there’s no looking back.